Privacy Policy

Last updated: February 2025

1. Introduction

LabhSethu ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website and services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We collect the following types of personal data:

  • Account information: Name, email address, and password when you register.
  • Profile data: Phone number, date of birth, and preferences you provide.
  • Transaction data: Purchase details, cashback amounts, and merchant interactions tracked through our platform.
  • Technical data: IP address, browser type, device information, and cookies for platform functionality and analytics.
  • Referral data: Referral codes used during registration.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To create and manage your account.
  • To track and attribute cashback on qualifying purchases.
  • To process cashback payments and withdrawals.
  • To send service-related notifications (e.g. cashback confirmations).
  • To send marketing communications (where you have opted in).
  • To improve our platform, detect fraud, and ensure security.
  • To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your data on the following legal bases:

  • Contract: Processing necessary to provide our cashback services to you.
  • Legitimate interest: Improving our services, preventing fraud, and platform analytics.
  • Consent: Marketing communications and non-essential cookies.
  • Legal obligation: Compliance with applicable laws and regulations.

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Merchant partners: To verify purchases and process cashback.
  • Payment providers: To facilitate cashback withdrawals.
  • Service providers: Hosting, email, and analytics partners who process data on our behalf.
  • Legal authorities: Where required by law or to protect our legal rights.

6. Cookies

We use cookies and similar tracking technologies to operate our platform, track cashback clicks, and analyse site usage. Essential cookies are required for the platform to function. Analytics and marketing cookies are only set with your consent. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. After account closure, we may retain certain data for up to 6 years to comply with legal, accounting, or regulatory requirements. Anonymous or aggregated data may be retained indefinitely for analytics purposes.

8. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your data ("right to be forgotten").
  • Restriction: Request we limit how we use your data.
  • Portability: Request your data in a machine-readable format.
  • Objection: Object to processing based on legitimate interest or for marketing purposes.
  • Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at support@labhsethu.com. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption of data in transit and at rest, secure authentication, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

LabhSethu is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at support@labhsethu.com.