Support
Help Centre
Browse our help topics below or check our FAQ for quick answers.
Cashback Tracking
Learn how cashback is tracked when you shop through LabhSethu.
- •Cashback is tracked automatically when you click through from LabhSethu to a retailer.
- •Always start your shopping journey from LabhSethu to ensure tracking works.
- •Avoid using ad-blockers or other cashback extensions during your session.
- •Cashback appears as "Pending" within 24–48 hours of purchase.
Payments & Withdrawals
Everything about receiving your cashback earnings.
- •Confirmed cashback can be withdrawn once you reach the minimum threshold.
- •Payments are made via bank transfer.
- •Withdrawal requests are processed within 30 business days.
- •Check your dashboard for your current confirmed balance.
Account & Profile
Managing your LabhSethu account settings.
- •Update your personal details from the Profile page.
- •Change your email notification preferences at any time.
- •Your referral code is available in your profile settings.
- •To close your account, contact support@labhsethu.com.
Missing Cashback
What to do if your cashback hasn't appeared.
- •Allow up to 48 hours for cashback to appear as pending.
- •Check that you clicked through from LabhSethu before purchasing.
- •Ensure you didn't use another cashback or voucher site during the session.
- •If cashback is still missing, contact support with your order details.
Referral Programme
How to earn rewards by inviting friends.
- •Share your unique referral code with friends and family.
- •Your referral earns a bonus after signing up and making a qualifying purchase.
- •You also receive a referral bonus for each successful referral.
- •Self-referrals are not permitted and may result in account suspension.
Privacy & Security
How we protect your data and account.
- •We use encryption to protect your data in transit and at rest.
- •We never sell your personal information to third parties.
- •You can request a data export or account deletion at any time.
- •Enable a strong password to keep your account secure.
Need more help?
Can't find what you're looking for? Our support team is ready to assist.