Support

Help Centre

Browse our help topics below or check our FAQ for quick answers.

Cashback Tracking

Learn how cashback is tracked when you shop through LabhSethu.

  • Cashback is tracked automatically when you click through from LabhSethu to a retailer.
  • Always start your shopping journey from LabhSethu to ensure tracking works.
  • Avoid using ad-blockers or other cashback extensions during your session.
  • Cashback appears as "Pending" within 24–48 hours of purchase.

Payments & Withdrawals

Everything about receiving your cashback earnings.

  • Confirmed cashback can be withdrawn once you reach the minimum threshold.
  • Payments are made via bank transfer.
  • Withdrawal requests are processed within 30 business days.
  • Check your dashboard for your current confirmed balance.

Account & Profile

Managing your LabhSethu account settings.

  • Update your personal details from the Profile page.
  • Change your email notification preferences at any time.
  • Your referral code is available in your profile settings.
  • To close your account, contact support@labhsethu.com.

Missing Cashback

What to do if your cashback hasn't appeared.

  • Allow up to 48 hours for cashback to appear as pending.
  • Check that you clicked through from LabhSethu before purchasing.
  • Ensure you didn't use another cashback or voucher site during the session.
  • If cashback is still missing, contact support with your order details.

Referral Programme

How to earn rewards by inviting friends.

  • Share your unique referral code with friends and family.
  • Your referral earns a bonus after signing up and making a qualifying purchase.
  • You also receive a referral bonus for each successful referral.
  • Self-referrals are not permitted and may result in account suspension.

Privacy & Security

How we protect your data and account.

  • We use encryption to protect your data in transit and at rest.
  • We never sell your personal information to third parties.
  • You can request a data export or account deletion at any time.
  • Enable a strong password to keep your account secure.

Need more help?

Can't find what you're looking for? Our support team is ready to assist.